Clear EA Desktop cache from the AppData folder If the issue persists, clear the cache directly from the AppData folder. Clear EA Desktop cacheĬlear your EA Desktop app cache and check if this solution solves the problem.įor more information, see Clear cache to fix problems with your games.
Sometimes, it may take up to one minute for EA Desktop to start downloading the game. Right-click on the EA Desktop shortcut.If EA Desktop got stuck while downloading a new game, make sure to run the app with admin privileges. Fix EA Desktop stuck on Preparing download Run EA Desktop as administrator The EA Desktop app may sometimes get stuck on “Preparing” when downloading new games or updating existing titles.
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